Claims Adjuster Trainee

Texas Mutual Insurance Company - Lubbock, TX, USA

Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position

At Texas Mutual Insurance, we are dedicated to making a difference in the lives of our customers and our communities. You can join us, one of the best companies to work for in Texas, as a Claims Adjuster Trainee. In this role, you will establish a career out of helping injured workers and policyholders navigate the workers’ compensation system through the investigation of claims and administering benefits to injured employees. Imagine building your future with a great company and loving what you do!

Responsibilities & Qualifications

Essential Job Functions:

Complete a twelve-week training program at our Austin corporate office (with an expected start date of June 7, 2021) and obtain a Texas 03 adjuster’s license.

During the training program, you will learn the skills required to:

  • Communicate, educate, and assist injured workers in navigating the workers compensation system.

  • Collaborate with the policyholder, provider, and injured worker to ensure quality care and a return to productive life.

  • Evaluate claims for coverage, compensability and benefit determination.  Ensure benefits are delivered timely and accurately.

  • Maintain caseload and case files.

  • Ensure regulatory compliance and proper claim handling.

Required Qualifications:

  • Bachelor’s degree or 1 year of related work experience.

  • Excellent computer, communication, customer service, and interpersonal skills.

Preferred Qualifications:

  • Fluency in Spanish.

Upon completion of the training program, you will relocate to your assigned regional office.  Our offices are in Austin, Dallas, Houston, and Lubbock. 

Our Benefits:

  • Day one health, dental, and vision insurance

  • Performance bonus

  • 401k plan with 4% basic employer contribution and 100% employer match contribution up to 6%

  • Vacation, sick, holiday and volunteer time off

  • Life and disability insurance

  • Flexible spending account

  • Free on-site gym and fitness classes

  • Professional development

  • Tuition reimbursement

  • Pet insurance

  • Free identity theft protection

  • Company-sponsored social and philanthropy events

Apply here